Terms of Service
Version 1.0 · Effective 24 September 2026
These terms are an agreement between OPI Project Management LLC (“OPI-PM”, “we”, “us”) and the company or other organisation that uses OPI-PM (“you” or the “Customer”). They cover the OPI-PM website and the OPI-PM construction project management service (the “Service”).
1. Accepting these terms
By creating an account, accepting an invitation or using the Service, you agree to these terms. If you accept them for a company, you confirm that you are at least 18 and have authority to bind that company. People you invite to your account (including your client and subcontractor contacts) must also follow these terms, and you are responsible for their use of your account.
2. The Service
OPI-PM provides online tools for managing construction projects, including scheduling, daily logs, documents, finances, health and safety records and collaboration with clients and subcontractors. Plans, prices and usage limits are described on our pricing page. We improve the Service over time and may change or remove features; if we remove a feature that is central to a paid plan, we will tell you in advance.
3. Accounts
Give accurate information when you sign up and keep it up to date. Keep passwords confidential and tell us promptly at support@opi-pm.com if you think your account has been misused. You are responsible for activity in your account.
4. Acceptable use
You must not, and must not let anyone else:
- break the law, or infringe anyone's rights, using the Service;
- upload malware, or try to get unauthorised access to the Service or other customers' data;
- interfere with the Service, test its security without our written permission, or get around usage limits;
- copy, resell or reverse engineer the Service, or scrape it with automated tools;
- impersonate anyone, or send spam through the Service.
5. Your data
You own the information you and your users put into the Service (“Customer Data”). You give us permission to host, copy, process and display Customer Data only as needed to provide, secure and support the Service. You are responsible for having the right to upload Customer Data, including information about your workers, subcontractors, clients, visitors and anyone involved in a health and safety incident, and for telling those people how their information is used where the law requires it.
For personal data in Customer Data, you are the controller and we are your processor. We will:
- process it only to provide the Service and on your documented instructions (these terms and your use of the Service), unless the law requires otherwise, and tell you if we think an instruction breaks the law;
- make sure our staff who can access it are bound by confidentiality;
- protect it with appropriate technical and organisational security measures;
- use only the service providers listed in our Privacy Policy, bound by data protection terms, and tell you before adding or replacing one so that you can object;
- help you respond to requests from individuals, security incidents and impact assessments;
- tell you without undue delay, and within 48 hours of confirming it, if a personal data breach affects your Customer Data;
- delete Customer Data after your account closes, as described in section 11, unless the law requires us to keep it;
- give you the information you reasonably need to show that these commitments are met.
Our Privacy Policy explains how we handle personal data for which we are the controller, such as account and billing details.
6. AI features
Some features, such as reading supplier invoices, use artificial intelligence. AI output can be wrong or incomplete. Check it before you rely on it; you are responsible for decisions you make with it.
7. Plans, billing and cancellation
Paid plans renew automatically at the end of each billing period until you cancel. Stripe processes payments, and charges are in US dollars; prices shown in other currencies are estimates. Trials convert to a paid plan when they end unless you cancel first. Usage above your plan's limits is charged at the rates shown when you use it. Prices exclude taxes unless stated.
You can cancel in Settings. Cancellation takes effect at the end of the current billing period, and we don't refund partial periods unless the law requires it. If a payment fails, we will let you know and give you time to update your payment details before we suspend access. We will give you at least 30 days' notice of a price increase for your plan.
8. Our intellectual property
We own the Service, including its software, design and content. We give you a non-exclusive, non-transferable right to use it for your business during your subscription. If you send us suggestions or feedback, we may use them without any obligation to you.
9. Third-party services
The Service works with third-party services, such as Stripe for payments, Calendly for booking calls and map and weather providers. Their own terms apply to your use of them, and we are not responsible for them.
10. Beta features
Features marked as beta, preview or early access are provided as they are, may change or be withdrawn at any time, and are excluded from any commitments in these terms.
11. Suspension and termination
We may suspend or close an account that seriously or repeatedly breaks these terms, puts other customers or the Service at risk, or is not paid. Where we reasonably can, we will warn you first and give you a chance to fix the problem.
A company administrator can close the account in Settings. Before you close it, you can export your project reports. After closure, we delete Customer Data within 90 days, except records the law requires us to keep.
12. Warranties
We will provide the Service with reasonable skill and care. Otherwise, and to the extent the law allows, the Service is provided “as is” and “as available”, without other warranties, including that it will be uninterrupted or error-free, or fit for a particular purpose. OPI-PM is a management tool; it does not replace professional engineering, safety or legal judgement.
13. Limitation of liability
To the extent the law allows, neither party is liable for indirect or consequential losses, or for lost profits, revenue, goodwill or data. Each party's total liability under these terms is limited to the greater of the amounts you paid us in the 12 months before the claim and US$100. These limits don't apply to fraud, wilful misconduct, death or personal injury caused by negligence, your payment obligations, or anything else that the law does not allow to be limited.
14. Indemnity
You will defend and compensate us against third-party claims arising from Customer Data you didn't have the right to upload, or from your breach of section 4.
15. Export controls
You must comply with export control and sanctions laws that apply to your use of the Service, and must not use it in, or make it available to anyone in, a country or to a person subject to comprehensive sanctions.
16. Changes to these terms
We may update these terms. For material changes, we will tell account administrators at least 30 days before they take effect, by email or in the app. If you keep using the Service after that, the new terms apply; if you don't agree, you can cancel before they take effect.
17. Governing law and disputes
These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. If a dispute arises, contact us first at support@opi-pm.com; we will both try in good faith to resolve it within 30 days. If we can't, the dispute will be decided by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, seated in Wyoming. Claims may be brought only individually, not as a class or representative action, and each party waives any right to a jury trial. Either party may instead bring a claim in a small-claims court, or ask a court for urgent relief to protect its intellectual property or confidential information. Nothing in this section removes rights that the law of your country does not allow to be waived.
18. General
These terms, with any order or plan details you accept, are the whole agreement between us about the Service. If part of them is unenforceable, the rest still applies. Not enforcing a term isn't a waiver. You may not transfer these terms without our written consent; we may transfer them to a successor to our business. Neither party is responsible for delays caused by events beyond its reasonable control. We may send notices by email to your account administrators or in the app.
19. Contact
Questions about these terms: support@opi-pm.com, or write to OPI Project Management LLC, 312 W 2nd St, Unit #A8515, Casper, WY 82601, United States.